HELP CENTRE
Quick answers about Beauty Bee products, orders, delivery and returns.
How do I use Beauty Bee products?
Morning: Face Wash → Day Cream → sunscreen during daytime → Lip Balm as needed.
Night: Face Wash → Face Serum → wait about 5 minutes → Night Cream. Apply Body Cream after shower or before bed.
Weekly: Use Face Scrub and Face Pack 1–2 times per week. Always follow the product label and patch-test first.
Which package is best for me?
10 KD Essential: Simple daily face and body care.
12 KD Complete: Daily skincare with extra care products.
15 KD Premium: A more complete face, body and weekly-care selection.
Which Face Wash should I choose?
Himalaya Neem: Often chosen for oily or blemish-prone skin.
Collagen Face Wash: Often chosen for normal skin. If your skin is sensitive, patch-test first.
How long does delivery take?
Usually 24–48 hours after confirmation. Timing can vary by area, order volume, public holidays and customer contact.
How do I place an order?
Choose a product, add it to cart, enter the correct Kuwait address and mobile number, then complete the available checkout steps. Contact us on WhatsApp if you need help.
Can I return an opened cosmetic product?
Opened, used or unsealed cosmetics cannot normally be returned for hygiene reasons. This does not affect your rights for defective, damaged, incorrect or misdescribed goods.
Are skincare results the same for everyone?
No. Results vary according to skin type, routine, consistency and correct use. Product information is not medical advice.
Delivery Charges
Clear delivery rates for selected Kuwait areas.
| Delivery Area | Charge |
|---|---|
| Ali Sabah Al Salem | 1 KD |
| Sabah Al Ahmad | 1 KD |
| Mutlaa | 1 KD |
| Wafra | 3 KD |
| Khairan | 4 KD |
| All Other Areas | Free Delivery |